Terms of use
for Popravka.rs Platform
These Terms of Service (hereinafter: "Terms") govern the relationship between the company operating the Popravka.rs platform (hereinafter: "Service Provider" or "we") and the platform users (hereinafter: "User" or "You"). By accessing and using the Popravka.rs platform (hereinafter: "Platform"), you confirm that you have read, understood, and accepted these Terms in their entirety. If you disagree with any part of these Terms, please do not use the Platform.
ARTICLE 1. DEFINITIONS
For the purposes of these Terms, the following expressions shall have the meanings set forth below: 1.1. "Platform" means the Popravka.rs web application available via the internet, providing AI-based estimation services for materials, works, and equipment for construction projects. 1.2. "User" means any natural or legal person who accesses the Platform and uses its services. 1.3. "Account" means a registered user account created via Google authentication. 1.4. "Credits" means units that the User uses to access Platform services. 1.5. "AI Recommendations" means automatically generated advice and estimates that the Platform provides based on user queries.
ARTICLE 2. SUBJECT MATTER
2.1. These Terms govern the rights and obligations of the Service Provider and the User regarding the use of the Platform. 2.2. The Platform provides informational services including: a) AI-based estimates of required materials for construction projects; b) Estimates of required works and services; c) Recommendations for equipment and tools; d) Export and storage of estimates. 2.3. All recommendations and estimates generated by the Platform are for informational purposes only and do not constitute professional construction, engineering, or legal advice.
ARTICLE 3. REGISTRATION AND USER ACCOUNT
3.1. Registration via Google account is required to use the Platform. By registering, the User confirms that: a) they are at least 18 years of age or have appropriate legal capacity; b) they provide accurate and complete information; c) they are authorized to accept these Terms. 3.2. The User is responsible for all activities that occur through their Account. 3.3. The User must immediately notify the Service Provider of any unauthorized use of their Account. 3.4. The Service Provider reserves the right to suspend or terminate the User's Account in case of violation of these Terms. 3.5. PROHIBITED USE: The User undertakes not to use the Platform for: a) submitting unlawful, offensive, or harmful content; b) attempting unauthorized access to Platform systems, source code, or other users' data; c) automated data collection (scraping), resale of services, or bulk generation of estimates without the Service Provider's prior written consent; d) any actions that may overload, disrupt, or compromise the operation of the Platform. Violation of this Article constitutes a serious breach of these Terms within the meaning of Article 7.3(b).
ARTICLE 4. PRICES, PAYMENT AND CREDITS
4.1. The Platform offers free and paid services. Paid services are charged through a credit system. 4.2. One credit is equivalent to 1 EUR. Credit package prices are clearly displayed on the Platform; when shown in RSD or RUB, indicative conversion is applied. 4.3. The main project analysis costs 1 credit. Additional actions are charged separately: clarifying or adjusting an estimate — from 0.5 credits depending on request complexity, clarifying one item — 0.5 credits, adding a new item — 0.3–0.5 credits, price recalculation — 0.1 credits for each recalculated item. PDF export does not consume credits. 4.4. Before using paid actions, the User can see the current balance in the interface. If there are not enough credits, the action is not performed. 4.5. Payment is made through secure third-party payment systems. 4.6. Purchased credits are non-transferable and cannot be exchanged for cash. 4.7. REFUND POLICY: Purchased credits are non-refundable after purchase, except in cases provided by applicable consumer protection laws. 4.8. SUBSCRIPTIONS AND AUTO-RENEWAL: Paid packages may be offered as monthly or annual subscriptions that renew automatically at the end of each billing period at the price applicable at the time of renewal. The User may cancel a subscription at any time in the account settings; cancellation takes effect at the end of the current billing period, and the period already paid for is not refunded. 4.9. DIGITAL CONTENT: By starting to use credits, the User expressly consents to the supply of digital content before the expiry of the statutory withdrawal period and acknowledges that they thereby lose the right of withdrawal with respect to services already used, in accordance with applicable consumer protection regulations. 4.10. All displayed prices include applicable taxes unless expressly stated otherwise.
ARTICLE 5. LIMITATION OF LIABILITY
5.1. The Platform is provided "as is" and "as available," without any warranties, express or implied. 5.2. The Service Provider DOES NOT WARRANT: a) the accuracy, completeness, or reliability of AI recommendations; b) that the Platform will meet all specific needs of the User; c) uninterrupted or error-free availability of the Platform. 5.3. The User is SOLELY RESPONSIBLE for: a) verification of all recommendations before their implementation; b) engaging qualified professionals for the implementation of construction projects; c) all decisions made based on information obtained through the Platform. 5.4. To the maximum extent permitted by law, the Service Provider shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from the use or inability to use the Platform. 5.5. The total liability of the Service Provider to the User is limited to the amount paid by the User for services in the last 12 months. 5.6. FORCE MAJEURE: The Service Provider shall not be liable for any failure to perform its obligations caused by circumstances beyond its reasonable control, including but not limited to outages of third-party providers (hosting, AI services, payment systems), power or internet failures, and acts of public authorities. 5.7. Nothing in these Terms excludes or limits liability that cannot be excluded under applicable law, including consumer rights that cannot be contractually limited.
ARTICLE 6. INTELLECTUAL PROPERTY
6.1. All content on the Platform, including but not limited to software, design, texts, graphics, and logos, constitutes the intellectual property of the Service Provider or its licensors. 6.2. The User obtains a non-exclusive, non-transferable license to use the Platform in accordance with these Terms. 6.3. Copying, modifying, distributing, or any other use of Platform content without prior written consent of the Service Provider is prohibited.
ARTICLE 7. DURATION AND TERMINATION
7.1. These Terms come into effect upon User registration and remain in effect while the User uses the Platform. 7.2. The User may close their Account at any time by contacting customer support. 7.3. The Service Provider may terminate this contractual relationship: a) with 30 days prior notice; b) immediately, in case of serious violation of these Terms by the User. 7.4. Upon termination, unused credits will not be refunded unless otherwise required by law.
ARTICLE 8. AMENDMENTS TO TERMS
8.1. The Service Provider reserves the right to amend these Terms at any time. 8.2. Users will be notified of material changes via email or Platform notification at least 15 days before the changes take effect. 8.3. Continued use of the Platform after the changes take effect constitutes acceptance of the amended Terms.
ARTICLE 9. DISPUTE RESOLUTION
9.1. These Terms shall be governed by the laws of the Republic of Serbia. 9.2. The parties undertake to resolve all disputes amicably. 9.3. In case of inability to reach an amicable resolution, the court in Belgrade, Republic of Serbia, shall have jurisdiction. 9.4. For consumers within the meaning of the Consumer Protection Act, the provisions on jurisdiction provided by that law shall apply.
ARTICLE 10. CONTACT
For all questions regarding these Terms, Users may contact the Service Provider at: Email: info@peliostudio.com Customer support hours: Monday - Friday, 09:00 - 17:00 CET
ARTICLE 11. FINAL PROVISIONS
11.1. If any provision of these Terms is declared invalid or unenforceable, the remaining provisions shall remain in effect. 11.2. Failure by the Service Provider to exercise any right under these Terms shall not constitute a waiver of that right. 11.3. These Terms constitute the entire agreement between the parties regarding the subject matter regulated by these Terms. 11.4. The Platform's Privacy Policy forms an integral part of these Terms. The processing of personal data is governed in detail by the Privacy Policy. 11.5. The Service Provider may assign its rights and obligations under these Terms to a third party in the event of corporate restructuring or sale of business, subject to notice to the User. The User may not assign their rights and obligations without the prior written consent of the Service Provider.